BookVIP Phone Numbers and Emails

Toll-Free Number:

  • (888) 849-8450

Customer Service:

  • (407) 964-3007

BookVIP Email:

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BookVIP Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call BookVIP is 8888498450. 90% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 5 minutes.

  • People call BookVIP mainly because of request for information, product/ service and refund.

View full overview ›

How to Contact BookVIP Customer Service?

Most Popular Number:

(888) 849-8450
Total calls: 259 Issues resolved: 11 Last call: May 9, 2024

BookVIP customer service phone number is 888 849 8450. The telephone number is toll-free and exists to provide clients with information about the company. When you need to reach a certain department, but the support number is unknown, turn to the toll-free. The customer care department is available at 407 964 3007. The line provides clients with assistance and support. Whether you want to book the tour, cancel the deal, or get information about discounts, call the BookVIP contact team. The telephone line allows clients to talk to the specialists directly, ask questions, and provide additional explanations of the situation.

BookVIP email is management@bookvip.com. Clients can draft and send letters to the email address of the company to receive the written response. In the letter, you can indicate your issues, describe the case or problem, leave contact details, and enclose documents. The BookVIP customer service considers requests on the first come order and provides replies within 6-9 days.
The mailing BookVIP address is 601 Brickell Key Drive Miami, Florida 33131 United States. This is the location of the BookVIP headquarters where the key departments of the company are placed. In case you want to get in touch with some of them, send a message to the corporate office.

On the BookVIP website, you can submit the online contact form. Open the site and click the Customer Support icon at the top of the screen. In the table, you have to fill in your name, email, contact number, subject of the request, and brief message. After pressing the button Contact Us below the online table. This contact method does not work as an online chat. The response from BookVIP customer service you will get in a few days.

PissedConsumer Club

Contact Information

BookVIP Website:

BookVIP Help Center:

Corporate Office Address:

BookVIP
601 Brickell Key Drive
Miami, Florida 33131
United States

BookVIP Rating Based on 282 Reviews

Rating details

3.0
more details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality

Rating stats

Rating trend

Summary of BookVIP Customer Service Calls

287 TOTAL
CALLS
04:37 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BookVIP?

Request for Information Question:

  • “Confirm reservation”
  • “Need to talk to someone”
  • “Vacation questions”

Product/ Service Question:

  • “Book tickets”
  • “Book a vacation”
  • “My reservation”

Refund Question:

  • “Refund”
  • “Refund money”
  • “Wanting a refund if booked trips”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Cancel”
  • “To cancel for coronavirus”

Payments and Charges Question:

  • “Problem with billing”
  • “Charge on card”
  • “Promblem charge”

Return/ Replace Question:

  • “If possible to change a date”
  • “Want a return on trip”

Shipping and Delivery Question:

  • “Hotel did not receive reservation”

Account Question:

  • “Forgot password”

Other Question:

  • “Resvation”
  • “Book room”
  • “Make reservation”

About

Summary

Bookvip.com is an American travel agency headquartered in Miami, Florida with additional offices in Asia. The company is the leader in discounted vacation promotional packages and is the fastest growing travel company in North America with over 3.6 Million Facebook Likes and 1 million happy customers. Bookvip.com offers 24 hour, 7 day per week service for its customers and is available before, during and after their trip. The company has an A rating with the Better Business Bureau and strives for 100% customer satisfaction. Most importantly, it is what our customers that say that matters. BookVIP now has more customer video testimonials than any other travel website in the world! The customer video testimonials can be viewed on Bookvip.com http://www.bookvip.com/sitereviews. Also please see our Q/A section with frequently asked questions. https://www.bookvipreviews.com/questions-answers.html

BookVIP reviews and complaints

BookVIP is ranked 45 out of 1079 in Travel Agencies category

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